HOW CAN WE HELP?
How long does shipping take?
Delivery times vary depending on your destination and the shipping method selected at checkout. Once your order has been dispatched, tracking information will be sent to the email address used at checkout.
How can I track my order?
Once your order ships, you will receive a confirmation email containing your tracking information. Please allow a short period for the carrier to update the tracking status.
Can I return an item?
Eligible items may be returned within 30 days of delivery, subject to our return conditions and exclusions. Please review our Returns Policy before sending an item back.
How should I care for my jewelry?
Store your jewelry in a clean, dry place, keep pieces separated when possible, and gently wipe them with a soft cloth after wear. For more detailed guidance, visit our Jewelry Care Guide.
What payment methods do you accept?
Available payment methods are displayed securely at checkout and may vary depending on your country or region.
How can I contact ROSELIEA
You can contact ROSELIEA AT CONTACT US